Aladdin'sGold Casino Data Protection
At Aladdin's Gold, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your data when you access our platform at aladdinsgoldcasino.com. By registering an account or using any of our services, you agree to the practices described in this document. We encourage you to read this policy carefully and contact us if you have any questions.
Who We Are
We are operated by Club World Group, established in 2005. Our Aladdin's Gold Casino platform has been serving players since 2009, primarily catering to US and Canada-friendly markets. We hold a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, License No. ALSI-202409030-F12. This license governs how we operate and obliges us to handle your data responsibly and transparently.
Information We Collect
When you register and use our services at Aladdin'sGold, we may collect the following categories of personal information:
Registration and Account Data
- Full name, date of birth, and contact details
- Email address and telephone number
- Username and password credentials used during Aladdin's Gold Casino login
- Country of residence and billing address
- Government-issued identification for account verification
Financial and Transaction Data
- Payment method details including Visa, Mastercard, Amex, Discover, and Interac information
- Cryptocurrency wallet addresses used for deposits and withdrawals (BTC, ETH, LTC, USDT, USDC, BCH, BNB)
- Deposit and withdrawal history, including amounts, dates, and methods used
- Bonus code redemptions, including codes applied for Aladdin's Gold Casino bonuses and promotions
Technical and Usage Data
- IP address, browser type, device type, and operating system
- Session data including log-in times and platform version used (download client, instant play, or mobile browser)
- Gaming activity, including games played, wagers placed, wins, and session duration
- Comp points earned and redeemed through our loyalty program
How We Use Your Information
Here at Aladdin'sGold, we use the information we collect for a range of legitimate purposes related to the operation of our casino platform and fulfillment of regulatory obligations:
- To create and manage your player account, including verifying your identity upon Aladdin's Gold Casino login
- To process your deposits and withdrawals across all supported payment methods
- To apply and manage bonuses, including free chip offers, no deposit bonus codes, and promotional rewards
- To provide 24/7 customer support via live chat, email, and our toll-free telephone line at 1-866-465-7285
- To comply with our anti-money laundering (AML) and Know Your Customer (KYC) obligations under our license
- To detect and prevent fraud, bonus abuse, and unauthorized account access
- To communicate with you regarding account activity, promotions, and important policy updates
- To improve our platform, game selection powered by Real Time Gaming (RTG), and overall user experience
- To enforce our responsible gaming tools and self-exclusion requests
Legal Basis for Processing
Our Aladdin's Gold platform processes your personal data on the following legal grounds:
- Contractual necessity – processing required to fulfill your player agreement with us
- Legal obligation – compliance with licensing requirements, AML regulations, and applicable laws
- Legitimate interests – fraud prevention, security monitoring, and service improvement
- Consent – where you have voluntarily agreed to receive marketing communications or participate in loyalty programs
Sharing Your Information
We at Aladdin'sGold do not sell your personal data to third parties. However, we may share your information in the following limited circumstances:
- Payment processors – to facilitate deposits and withdrawals through our supported banking and cryptocurrency methods
- Identity verification providers – to complete KYC checks required under our Anjouan license
- Regulatory authorities – if required by law, court order, or our licensing obligations
- Service providers – third-party companies that support our operations, such as email platforms and security services, bound by strict confidentiality agreements
- Sister sites within Club World Group – only where operationally necessary and subject to equivalent data protection standards
Data Retention
We retain your personal data for as long as your account remains active and for a minimum period required by our regulatory obligations following account closure. Financial records and transaction data are typically retained for a minimum of five years to comply with AML regulations. If you wish to request deletion of your data, please contact our support team, and we will respond in accordance with applicable legal requirements.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data held by our Aladdin's Gold Casino platform. These may include:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your data, subject to legal retention obligations
- The right to object to or restrict certain types of processing
- The right to withdraw consent where processing is based on your consent
- The right to lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us via live chat or email. Our support team is available 24/7 to assist you.
Cookies and Tracking Technologies
Our Aladdin'sGold website uses cookies and similar tracking technologies to ensure the proper functioning of our platform, remember your preferences, and analyze usage patterns. Cookies help us deliver a smoother experience whether you are using instant play, the download client, or accessing our mobile casino through your browser. You may adjust your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Security Measures
We take the security of your personal data seriously. At Aladdin's Gold, we implement industry-standard encryption, secure socket layer (SSL) technology, and internal access controls to protect your information from unauthorized access, loss, or disclosure. Our payment systems are designed to handle sensitive financial data, including cryptocurrency transactions, with the highest level of care. While no system can guarantee absolute security, we continually review and update our security practices.
Restricted Jurisdictions
Please note that our services are not available to players located in certain jurisdictions, including the United Kingdom, Australia, most EU member states, Russia, Ukraine, Israel, and others listed in our Terms and Conditions. If you are located in a restricted country, we are unable to process your data for the purpose of providing gaming services, and your account may be closed in accordance with our policies.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our platform. Continued use of our Aladdin's Gold Casino services following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us. Our Aladdin'sGold support team is available 24/7 via live chat and by telephone at our US toll-free number 1-866-465-7285. We are committed to addressing your privacy concerns promptly and transparently.
Content updated: July 12, 2026